Boarding Kennels
Multi-night stays, complex medical needs, peak seasons. Kennel Manager handles the complexity. Stop worrying about what you might miss. Start running bookings with confidence.
Most kennel software tries to do everything: day care, grooming, training, walking. Overnight boarding gets treated like just another booking type. With The Kennel Manager, overnight boarding is the core.
Know what you're responsible for
The moment a dog arrives, you're holding critical information: medications, dietary restrictions, behavioural quirks, emergency contacts. On paper or spreadsheets, this information lives in disconnected places. With overnight boarding, scattered information becomes risk.
Complete Pet Profile
- Medical history — vaccinations, health conditions, allergies
- Dietary requirements — allergies, preferred food, feeding schedule
- Behavioural notes — anxiety, triggers, fears
Nothing Scattered
- Emergency contacts — owner, secondary contact, vet
- Special instructions — everything the owner wants you to know, in one place
Manage peak season without chaos
Christmas. Easter. Summer holidays. These are your profit windows. Every kennel is full. Your team is stretched. Calls are coming in constantly. Without a system, peak season becomes reactive.
Online Availability
- Customers see available slots online and book 24/7
- Instant confirmation — no back-and-forth
- Calendar updates live — no “I didn't know about this booking”
Maximise Revenue
- Premium pricing during peak season, discounts to fill slow periods
- Waitlist management — cancelled bookings become opportunities
Keep staff aligned
Each staff member sees the same information in your kennel's mobile app. Information flows seamlessly. Nothing gets lost.
Daily Log Per Dog
- Every staff member logs observations — appetite, mood, play, sleep
- Timeline visible to all staff — no information silos
- Trends become visible — eating less over 2 days? Anyone can see it
Owner Peace of Mind
Instead of worrying for 4 nights, owners can get daily updates: “Max had a great day, played well, ate all his meals.” Your team operates as one unit, not separate shifts.
End the double-booking nightmare
Two dogs booked for the same unit on the same night. Someone cancels, loses trust, and leaves a bad review. Paper systems and spreadsheets are vulnerable to this.
One Source of Truth
- One calendar — when a unit is booked, it's booked
- Staff see availability instantly before confirming
- Overbooking is prevented — the system knows your capacity
Smooth Changes
Customer shortens a 4-night stay to 2? Staff updates it in 30 seconds. Freed-up capacity is immediate. Booking changes that used to take 20 minutes now take seconds.
Know your occupancy and revenue in real time
You need to know: Is your kennel full tonight? What percentage of your capacity is booked? How much revenue did you earn last month? Without data, you're guessing.
Revenue Insights
- Today's occupancy — units occupied vs. empty
- Week at a glance — daily occupancy percentages
- Month-over-month revenue — see trends instantly
Plan Ahead
- Revenue by unit — find your best earners
- 30-day capacity forecast — plan staffing around real data
- Christmas 95% booked, week after 30%? Run a promotion
Invoicing and payments that don't create conflict
A 4-night stay at €50/night plus grooming plus special food handling. Paper invoicing is error-prone. A wrong total. A forgotten surcharge. The customer disputes the bill.
Automatic Invoicing
- Base rate + all services = total. No manual math
- Every charge itemised and explained on the invoice
- Deposit upfront, balance at checkout, or invoiced
No Disputes
The customer sees pricing beforehand. Everything is transparent. Boarding stays end cleanly and professionally.
Turn regulars into predictable income
The family that boards every holiday. The business owner who travels monthly. These repeat customers are your foundation. But managing recurring bookings manually is tedious.
Recurring Bookings
- Set it once — “every summer, last week of July” — bookings created automatically
- Loyalty discounts applied automatically
- Customers manage their bookings online
- At-risk customers flagged — regular hasn't booked in 3 months? You get an alert
How The Kennel Manager fits your overnight boarding rhythm
Before the guest arrives
Customer books online. Booking appears in your calendar. Deposit is collected. Pet profile is complete with medical history, medications, dietary needs.
At check-in
Structured check-in assessment. Document the dog's condition, collect last-minute instructions. Dog is assigned to a unit. Owner is confident.
During the stay (morning)
Morning staff see every dog assigned to them. Medications due, dietary instructions, notes from yesterday's shift. Handle check-outs and manage the routine.
During the stay (evening)
Evening staff see which dogs are in care, afternoon medications, observations from morning staff. Night staff has the same view and information.
At check-out
Itemised invoice. Daily logs shared if you choose. Medication administration explained. Payment processed or invoice sent.
End of day
Clear view of today's arrivals, current guests, and departures. Revenue earned, payment status, prepared for tomorrow.
Sleep at night
Every dog's health information consolidated in one place. Every medication logged and timestamped. Every dog's condition documented from arrival through departure. No double-bookings. No surprises at check-in. Your team knows exactly what each dog needs.
You can sleep at night knowing you've run your boarding business with professionalism and care.