Know Your Customers. Really Know Them.
Store all customer contact details, booking history, and notes in one searchable profile. See at a glance who your regulars are, when they last booked, and any special instructions they've given you.
Unified Contact Record
Phone, email, address, emergency contact — all in one place. No scattered notes. No duplication. One source of truth for every customer.
Booking History at a Glance
See when they booked, who stayed, what they paid, and how they rated the experience. Spot patterns: 'Books every summer.' 'Always brings two dogs.'
Why it matters:Most kennel software gives you a customer record. Kennel Manager ties every interaction — bookings, payments, pet history, and team notes — to one profile. That's the difference between a database and a relationship.
Every Pet Tells a Story.
Create detailed pet profiles with breed, age, weight, dietary needs, medical conditions, and behavioural notes. When a customer books, their pet information auto-populates — no re-entering the same details every time.
Complete Pet Profiles
- Breed, age, weight, neutering status
- Dietary needs and allergies
- Medical conditions and medications
- Behavioural notes and triggers
- Vet contact and last check-up
Safety Flags & Special Needs
Mark dogs with anxiety, aggression, or health concerns. Your team sees flags instantly at check-in. Safer arrivals. Better care. Fewer incidents.
Keep Pet Parents in the Loop.
Send automated booking confirmations, pick-up reminders, and follow-up messages. Customers stay informed without you having to remember to ring or text them.
Automated Confirmations & Reminders
- Booking confirmed — instant email
- Pick-up reminder — 24 hours before check-out
- Thank-you message — after they leave
- All fully customisable and branded
Pet Postcards & Photo Updates
Send daily photos to owners during their pet's stay. Staff snap a quick picture, add a message, and send. Owners feel connected. Trust builds. Loyalty grows.
Trusted by kennel owners